Covid 19 Visitors Announcement

11th September 2020

We are pleased to announce that we are able to have visitors in the home.Our first priority must remain the safety of residents, colleagues and visitors in our home and with this in mind we are carefully following guidance issued by the NHS, and Public Health England. Please could you ensure you follow the guidance below,

  • Please book visits in advance for a specific day, time and length of visit should not be any longer than 45 minutes, this will give us time to sanitise the area for other visitors.
  • Check in with Andrea, Wendy or staff  on the day prior to your visit, to ensure the situation in the home has not changed
  • You must be free of any Covid -19 symptoms on the day of your visit and not be unwell on the day.
  • Under current government guidelines it is important that you respond honestly to the home’s screening requirements about Covid-19 risk factors
  • On your visit, it is very important that you comply with our infection prevention and control measures. This includes a temperature test, mandatory hand/ sanitising hygiene, and the use of PPE as required. You must remain to the 2 meters social distancing rules and remain in the designated visiting area, which will be the conservatory. We would like visitors to come to the main entrance where they will be sign posted to the designated area.
  • Any gifts brought to individuals must be sanitised, in line with relevant infection prevention and control.
  • Only two visitors from the same household are allowed at any one time. Please note no children can visit at this present time.
  • Wherever possible visitors should avoid using public transport when visiting the home, again this in guidance with the latest government advice on care homes. 
  • In the event of any suspected or actual outbreak of Covid-19, or a suspected or known case of Covid-19 within the home, visitors restrictions may need to be immediately implemented which could result in suspending visits until further notice.

The residents are really looking forward to seeing their loved ones again, if you have any further queries please do not hesitate to contact us.

Please check prior to visiting that your area is not on any local lockdown.

Best wishes

Andrea